I have a calendar published (not shared) on Office365. When viewing the published version of the calendar appear 4 hours later than they should be. The HTTP view of the published calendar does not say what timezone it's displaying but it seems a reasonable guess that there's a timezone setting somewhere.
This is only affecting one user account but that user account's timezone seems to be set correctly according to both Get-MailboxRegionalConfiguration and Get-MailboxCalendarConfiguration.
The HTTP view of the calendar is not using the Office365 user account's timezone, nor is it using the timezone of the computer viewing it. What other timezone related settings could be causing this?
gohanmangohanman
1 Answer
Firstly, the timezone on Outlook client will use PC's timezone settings. For OWA client, it will use the timezone setting of mailbox (i.e. Get-MailboxRegionalConfiguration).
Secondly, the time of shared calendar will display as timezone for current client/ mailbox (i.e. who open this shared calendar). However, we can check the timezone of shared calendar by open a calendar item. Figure as below:
Jianfei WangJianfei Wang
Not the answer you're looking for? Browse other questions tagged exchangecalendaroffice365time-zone or ask your own question.-->Problem
A Microsoft Office 365 user says that the time zone setting in Microsoft Outlook Web App is incorrect. Instead of being set to the user's current time zone, the time zone setting is set to (UTC) Monrovia, Reykjavik.
Cause
This issue occurs if the user didn't set the time zone to the correct setting when he or she first signed in to Outlook Web App.
The first time that a user signs in to Outlook Web App, the user has to set his or her current time zone. If the user doesn't set the time zone, the time zone is set to (UTC) Monrovia, Reykjavik. There's no method for admins to set up the time zone setting in advance in Outlook Web App for all users.
The following screen shot shows the Outlook Web App sign-in screen in Office 365.
Solution
Change the time zone to the correct setting in Outlook Web App. To do this, follow these steps.
More information
For more information about how to set the time zone in Outlook Web App, see Regional settings.
For more information about incorrect time zone information in read receipts, see the following Microsoft Knowledge Base article:
2800633 Read receipt from an Office 365 recipient displays incorrect time zone information
Still need help? Go to Microsoft Community.
Office 365 Shared Mailbox Time Zones
A shared mailbox allows your customers, suppliers and others to send email to a central address where everyone on a team can see and respond to those messages.
What is an Office Shared Mailbox?
One of the most efficient ways to share email messages with a group of people is to set up an Office 365 shared mailbox. With a shared mailbox, every person assigned to the mailbox has complete access to the messages. They can read incoming emails, reply to messages, forward messages and see how others have responded to incoming mail.
When a team member responds to an email message from the shared mailbox, the email is sent from the shared mailbox address, not from the individual's email address. The recipient of the email only sees the address of the shared mailbox. This keeps your employees' individual email address confidential and it gives your business a professional appearance.
Your organization can create as many shared mailboxes as you need. Shared mailboxes do not have usernames or passwords. The shared mailbox doesn’t require an Office 365 license, but each user that is assigned to the mailbox must have an Office 365 subscription.
Why Use an Office Shared Mailbox?
Customer service, human resources or marketing departments that want incoming email messages to be answered by the next available team member are good examples of effective use of a shared mailbox. Every person assigned to the shared mailbox can see and respond to every message in that mailbox.
Working with an Office 365 shared mailbox isn't just about email. It's about helping the people in your organization work together more efficiently. Along with the shared mailbox, your teams will have access to a shared contact list and a shared calendar. With a shared contact list, everyone in the group has access to important email addresses. With the shared calendar, the members of the group can enter their appointments in a central location that everyone in the group can see.
Set Up a Shared Mailbox
Office 365 shared mailboxes can only be set up by the administrator of your Office subscription.
Follow these directions to set up a shared mailbox:
Save Sent Email to the Shared Mailbox
When someone sends an email message from the shared mailbox, a copy of that message is saved to their Sent Items folder, not to the shared mailbox. If you want these emails to be saved to the shared mailbox, edit the shared mailbox settings.
Here's how to save sent email messages to the shared mailbox:
Use the Shared Mailbox in Outlook 2016, Outlook 2013 and Outlook 2010
Once your organization’s admin has set up the shared mailbox, your users don’t have to do anything to display the shared mailbox in the desktop version of Outlook. The shared mailbox will automatically show up in the Folder pane.
To send an email from the shared mailbox:
Access the Shared Mailbox in Outlook on the Web
If you want to work with the shared mailbox in a web browser, you'll need to add it manually.
To add the shared mailbox to the online version of Outlook:
Shared Mailboxes and the Outlook Mobile App
Shared mailboxes do not appear in the Outlook mobile app. This means that if you want to access a shared mailbox from your smartphone, you'll need to open a browser and use Outlook on the Web.
You'll notice a slight difference in how you work with your individual email account in Outlook and with the shared mailbox. With the shared mailbox, you and your team members will be working better together to answer emails from your customers, suppliers, vendors and others.
[Update]: This post was updated on May 14, 2019.
In this article, I am going to show you how to export Office 365 mailboxes to PST files using an Office 365’s native in-place eDiscovery mechanism as a workaround.
The reason why you may need to use it is that Microsoft doesn’t provide any tools dedicated specifically for this purpose (like the New-MailboxExportRequest cmdlet in on-premises Exchange). In fact, if you want to export mailboxes to PST files to e.g. add a layer of extra protection to your Office 365 data or migrate away from Office 365, the eDiscovery mechanism is your only option, other than opening the mailboxes in Outlook and using its Import/Export functionality.
IMPORTANT: eDiscovery is supported in all Exchange Online plans and in selected Office 365 plans. For more see this TechNet article.
Note that this solution can also be used in Exchange 2019, 2016 and 2013.
Table of contents:
System requirements
As already mentioned, this is a workaround, so most of the below steps are going to be related to setting up in-place eDiscovery. The PST export comes at the end (it is performed via a ClickOnce application).
Steps to export Office 365 mailboxes to PST using eDiscovery
After you click Start, the tool will begin the export. When it completes, close the application.
After performing the export, you can delete the eDiscovery search from the Content Search window by highlighting it and clicking the trash button.
Office 365 eDiscovery export problems
While exporting mailbox data to PST via eDiscovery might be a good workaround in some cases, you should prepare yourself for some possible problems:
PST Export button is missing or the export cannot finish
There are two possible reasons for this problem to occur:
The Office 365 eDiscovery export creates duplicates
The export to PST often creates duplicated items. This is because eDiscovery often finds several instances of the same email message and by default treats them as separate objects. This can be easily mitigated by checking the Enable deduplication option (refer to step 13 of the guide above). Mind that de-duplication mechanism is not a perfect solution. The mechanism has a few limitations, for example, it is known to mark some unique items as duplicates, therefore excluding them from the export.
Some additional problems you might run into after the export is finished
Those problems; unfortunately, do not have a quick fix. In fact, using a bit outdated PST file type for backup or archiving purposes is not a good idea. To successfully backup and archive your Office 365 mailbox and SharePoint data without all those problems, you would require a third party tool, like CodeTwo Backup for Office.
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Export Office 365 mailboxes to PST using CodeTwo Backup for Office 365
If you are looking for an easier and faster way of creating PST files that playing with an eDiscovery search and export, you can use a third party solution like CodeTwo Backup for Office 365. The program comes with the intuitive console, where you can first back up your mailbox data to local storages, and then archive it to PST files.
As the program has the built-in Scheduler, you can easily automate the archiving process. This way the archive job will start on its own at the scheduled time.
The program comes with a trial so you can download a free version of CodeTwo Backup for Office 365 and test it directly in your environment. The trial version gives you actually the same feeling as the full version with only two limitations – it works 30 days and allows to restore up to 5 items per folder (if you would like to test the restore feature as well).
All in all, using PST files as the backup method is rather a bad idea. Their proneness to corruption, low to none item-search effectiveness, and poor management options make this method rather unsafe and hazardous for backup or migration purposes.
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