We have received few complaints from iPhone users that they can't import photos with iOS 11 after connecting iPhone with computer. Some of them report that the folder of their iPhone does not appear at all. Some find the internal storage is empty or there is no DCIM folder. Thus, we bring forward the solutions below so that you can resolve your problem by yourself.
Hello, I am facing an issue with my iPhone. I can't import photos from my iPhone to computer since iOS 11. This issue has never occurred before. When I clicked import photos, nothing happened and I got a message saying 'no new photos found'. This is wrong. I have hundreds of new photos taken during my trip. Then I checked DCIM folder. It was very strange because it was empty. Anyone could tell me what I should do? I have to import the photos to computer.
1. Use a Tool to Import Photos from iPhone to Computer
iMyFone D-Port is one of the most efficient tools when it comes to export data from your iPhone to your computer. Hence, this tool is a recommended solution when you can't import photos with iOS 11. iMyFone D-Port is used and trusted by millions of users worldwide and ensure optimum protection of your data while exporting it from your iPhone to your PC. This powerful can effectively and safely export more than 18 different types of data from your iOS device and iTunes/iCloud backup to computer. It is also a free backup tool which you can use it to separately backup WhatsApp, Messages, WeChat instead of the whole data on your device. Now, this tool supports almost all iOS devices including iPhone X, 8 & 8 Plus. Moreover, it is fully compatible with the latest iOS version iOS 11.2.
Step by Step Tutorial
Step 1: Get the iMyFone D-Port tool from its official website and install it on your PC. Now, launch the tool and make sure your iPhone is properly connected to your computer.
Step 2: Now, from the next screen you are required to hit on 'Export Data' option.
Step 3: The various forms of data that can be exported from your iPhone will then be displayed. Choose 'Photos' which you wish to export and click 'Next'.
Step 4: After the scanning process, you can preview and select the photos that you want to transfer to your computer. Click the 'Export' button and the files will soon be saved on your Computer.
2. Check Apple Mobile Device Support Is Installed or Not
The first and foremost step would be to check if there is an Apple Mobile Device Support installed in your computer. This is might be one of the main reasons that you can't transfer photos from iPhone to computer. Here we will tell you how to check it and we take Windows computer as an example.
3. Update iTunes to the Latest Version
If the above workaround did not work for you and you still can't import photos from iPhone to computer, then most probably your iTunes or Photo management app or Windows/Mac operating system is not updated to the latest version. Follow the steps below to get your iTunes updated.
For Mac version:
For Windows version:
4. Unlock iPhone & Use a Reliable USB Cable
The problem might still persist and you can't transfer photos from iPhone to computer. Perhaps, it could be due to a USB failure or computer might not be able to establish a connection with your device.
5. Try Another Computer
There is a possibility of the fault being with your computer and you can't import photos from iPhone to computer. Arrange a different computer and check if the problem persists or not. If it works fine, the problem lies with your original computer and if it does not, then there is something fishy with your iPhone. You can go to the nearest Apple Service Centre to get your device inspected.
6. Transfer iPhone Photos to Computer using Email
When you can't import photos from your iPhone to your computer after updating to iOS11, you can transfer your photos via your E-mail if there are not too many photos. Here is how to do it.
Note: This method is limited as you are not allowed to send all the images from your iPhone through email at once.
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Many of the iPhone users get struggled when they are trying to transfer their photos from their iPhone to PC. We may try so many methods that we normally trying with Android phones but no use at times. Let’s see how to solve this issue
To do first
Solution 1: Via Windows Explorer
Note: But you should keep your iPhone unlocked.
Solution 2: For Windows 7
For Windows 7 PC,
Or
At times AutoPlay window will not turn up automatically, then
Solution 3: For Windows 10
Solution 4: iCloud Backup
Solution 5: Through iCloud Photo Library
Solution 6: Update your iTunes
Solution 7: Send a Mail
If you knew any other comments let us know via our valuable comments.
The iPhone camera gets better with every new iteration, which isn’t surprising given it’s one of the most popular cameras in existence. As image quality improves and resolution continues to climb, however, you’re going to need more storage space, and with support for RAW images and 4K videos, those files are now even larger. So for shutterbugs snapping lots of photos, particularly those with a 32GB (or smaller) iPhone, you’ll need to learn how to transfer photos from your iPhone to a computer.
Below are a few of our favorite methods for backing up iPhone photos, whether you want to rely on a direct connection or one of many cloud-based services. (The processes described here also applies to the iPad and iPod Touch.)
There’s more to Apple’s mobile operating system than you might think. Fortunately, we’ve rounded up some of our favorite iOS tips and tricks in one handy guide.
How to upload your photos using a USB cable
The process for importing and transferring photos from an iOS device with a USB cable essentially hasn’t changed for a decade, whether you’re using MacOS or Windows. The process varies slightly between operating systems, but it’s basically just a matter of plugging your iPhone in and clicking the Import button.
MacOS
Step 1: Plug your phone into your computer — either using a 30-pin-to-USB (iPhone 4S or older) or Lightning-to-USB cable — the same way you would if you transferring music from an iPod to a computer.
Step 2: The Photos app should automatically launch, but if not, open the program via Launchpad, Dock, or the Applications folder. (Alternatively, launch Aperture or iPhoto if you use those applications.) If your device isn’t automatically selected, you can find it on the left side of the Photos app screen. You could also use the Image Capture app in MacOS to quickly download content from phone to a folder.
Step 3: If using Photos, click the blue Import New button in the upper-right corner, or select the individual photos you wish to transfer before clicking the Import Selected button at the top. You can also check the box beside Delete items after import if you wish to automatically delete the photos on your iPhone after importing.
Once done, select Last Import (located on the left)to view your recently uploaded images. Keep in mind that Ctrl-clicking an image will also bring up additional options for sharing, favoriting, and editing said images.
MacOS, by default, launches the Photos app whenever a camera, memory card, or device containing photos — like an iPhone, for example — is connected. To disable this, after the first time Photos launches, uncheck the box in the upper-left that says “Open photos for this device” or “Open photos.”
WindowsManually Import Photos From Iphone To Pc
The iPhone pairs well with MacOS — there’s no doubt there. However, that doesn’t mean Apple has made it difficult for Windows users to access their photos using a program native to their respective OS. The process is nearly identical for Windows 8 and 10 users, so you shouldn’t experience much trouble using any moderately recent Windows OS.
Step 1: Plug your phone into your computer — either using a 30-pin or Lightning cable — the same way you would do so if you were uploading music. (You may also need to install iTunes beforehand.)
Step 2: The Photos app should automatically launch, but if not, open the program using the Start menu or search bar. You may have to unlock your iPhone before moving on.
Step 3: Click the Import button in the upper-right corner, represented by a box with a downward arrow inside. Afterward, check the individual photos you wish to transfer from your iPhone and click Continue in the lower-left corner.
Step 4: Check the box in the resulting pop-up window if you’d like to automatically delete the photos on your iPhone after importing them, or simply click the Import button to transfer the images to your main Pictures folder. Alternatively, click the blue Change where they’re imported link to select a new save destination.
When finished, click the Albums button accessible via the left-hand navigational pane. Then, select Last Import at the top to view, share, or edit any of your recently-uploaded photos.
How to upload your photos wirelessly (on a Mac)
On MacOS, it’s possible to bypass the cable altogether thanks to Apple’s AirDrop. This proprietary wireless transfer protocol makes it easy to send photos from your iPhone to your MacOS computer, be it a single image or a hundred. The process also works with the iPad. AirDrop isn’t as organized or quick as using a cable connection and the Photos app, but if you only have a handful of photos to transfer, AirDrop is often much simpler than digging out that cable. The process can also be reversed, so you can send a photo that’s on your Mac (like if you shot with a ‘real’ camera instead of the iPhone camera) to your iPhone — a process that’s helpful for tasks like sharing to Instagram.
So long as you have a comparable operating system and computer (a full list of which you can find below), the process is fairly straightforward. If you’re running Mac OSX Lion (10.7) or later, the following computers should be AirDrop compatible:
• iMac (Early 2009 or newer)
• Mac Pro (Mid-2010 or newer) • Mac mini (Mid-2010 or newer) • MacBook Pro (Late 2008 or newer) • MacBook Air (Late 2010 or newer) • MacBook (Late 2008 or newer) Cannot Import Photos From Iphone To Pc Windows 7
Step 1: Make sure Wi-Fi is enabled for both devices.
Step 2: Make sure AirDrop is enabled on both devices. On your MacOS computer, open a Finder window and in the left-hand navigation bar, click on the AirDrop label (it should be at the very top, as shown below). At the bottom of the screen, after “allow me to be discovered by,” make sure it says contacts only or everyone. On iOS, go to Settings > General > AirDrop. Make sure either Contacts Only or Everyone is selected.
Step 3: On your iPhone, go to the Photos app and select the photo(s) you want to transfer. There’s no limit on how few or how many you can transfer at once, but the more images you select, the longer the transfer will take.
Step 4: Tap on the share icon inside the Photos app (the box with the arrow pointing up) and wait for the MacOS computer you want to transfer them to pop up under the AirDrop section of the share dialog. Make sure the device that you want to transfer to is on and awake. Once the correct MacOS computer appears, tap on it. Depending on your AirDrop settings, you may have to approve the transfer, otherwise it will automatically begin.
Step 4: By default, the photos are stored in your Mac’s Downloads folder. The images won’t be grouped into a folder by default, so it’s up to you to organize the images and store them to keep them safe.
How to upload your photos using iCloud
iCloud will automatically upload your photos to cloud storage. Besides being ideal for safekeeping, iCloud also makes it easy to access your photos from any device, such as working with your iPhone photos on a Mac, or even a PC.
Step 1: Activate the iCloud if you haven’t already on your iPhone. In Settings, tap your name or Apple ID at the top, then tap iCloud. Tap Photos and turn on the toggle for iCloud Photos.
Step 2 (Mac): Make sure you are signed in to the same Apple ID on both devices. Then, on your Mac, head to the System Preferences, then click on the iCloud option. Select the Options button next to Photos, then select the iCloud option.
Step 3 (Mac or PC): Turning on iCloud photos on two devices will sync files automatically, but there’s another way to access your photos too. Visit iCloud.com and login to your Apple ID. From here, you can view and download your photos — and this option works on a PC, too.
Transferring photos from iPhone to computer is a pretty regular process that focus are interested in. Not everyone wants keep all of their photos in the Cloud, and would much rather have them over on another machine, instead of taking up precious storage space on the iPhone. Unfortunately, it's not exactly easy to make this happen. You can create a backup of your iPhone on iTunes, which includes music, photos, and all of your other iPhone data. Depending on the size of your data, this process can take hours, if not longer.
So how can you you fix this problem and streamline the process? Follow along below, and we'll show you how even the layman can move over photos on the iPhone to the computer in a jiffy. Let's dive right in.
Why not use iTunes?
As we mentioned, you can move your photos from iPhone to iTunes via a backup process, but one of the problems with Apple's software is that you can't transfer photos directly from the iPhone to your computer. Sure, iTunes has Photo Sync, but that's for transferring photos from your computer to your iPhone, not the other way around.
Luckily, there's some alternative software to transfer your iPhone photos directly to your computer, and without the burden of iTunes -- DearMob's iPhone Manager.
DearMob iPhone Management
DearMob's iPhone Manager has a number of benefits for transferring photos from iPhone to computer over, say, the Apple Photos app or Windows' File Explorer. First and foremost, DearMob's iPhone Manager run independently of any Apple service. The benefit to this is avoiding errors and glitches, nor will you be locked into Apple's ecosystem this way.
It's quite advantageous over other iPhone backup software as well. Much of this software needs you to download iTunes, or might rely on something like 'Apple Support Service' or 'Apple Mobile Device Support.' Most of that software has to have those background services to even connect up to iOS. With DearMob iPhone Manager, you don't need to worry about any of this because it runs as a completely independent application.
The nice thing about iPhone Manager is that you can download a free version of it in order to take it for a spin before buying. A lot of features will be locked, but you can unlock them by purchasing a license.
And for a limited time only, you can snag a DearMob iPhone Manager license for free. DearMob is currently running a sweepstakes, handing out free licenses to anyone who enters their email. On top of that, you'll be entered to win a sweepstakes where you'll be entered to win a DJI OSMO Mobile 2, as well as some other accessories.
Backup, backup, and backup!
The important thing to do before moving files around and messing with any sort of file management system is to backup your iPhone! Accidents, malware, and errors within file transfers happen all of the time. Backing up protects you against these things by providing you with something that you can revert back to in the event that things go haywire.
How to get prime mods. The iPhone has quite a few options for backing up its software. You can use iTunes to create a backup of your iPhone. This can take quite some time when creating a new backup, so be sure to be prepared to let it run over night. You'll need to have your iPhone wired up to your computer to start the process, as well as have iTunes installed.
Another options available to you is through iCloud. Apple gives you some free space, which allows you to send a backup directly to the Cloud. That way, your backup is available to you from anywhere, allowing you to restore your phone, from, well, anywhere! There are other backup options on the 'net that you can consider as well, but these are two of the most popular and reliable ways to do it.
How to download photos from iPhone to computer
To get started, make sure your iPhone is plugged into the USB-A port on your computer or laptop. A USB-A to Lightning cable should be all you need, unless your computer uses a USB-C I/O only. For that, you'll need to make sure you have a USB-C to Lightning cable.
Next, you'll want to make sure you have a copy of iPhone Manager on your computer. You can grab it for yourself here. Keep in mind that DearMob offers licenses for both Windows and Mac, making the program pretty versatile.
Once it's downloaded and installed, you'll want to open the program. You'll want to select the section that says Photo Transfer. The software should be able to automatically recognize your iPhone and iPad, if you have it plugged in. You can press the 'Sync' button, which should make all of your photos and videos appear on the main window.
Next, you can click on your Camera Roll, select all of your photos, and then you can click on the Export button to export them to your computer or Mac. iPhone Manager is able to even do this with your iCloud category in your gallery. Once you hit that Export button, iPhone Manager moves all of your photos -- regardless of the file size of your library -- in seconds. It's so much faster than doing an iTunes backup, or moving them over to your computer one by one. It's worth noting that you can selectively transfer photos as well.
DearMob's iPhone Manager actually has a way to auto convert file types as well. HEIC file types can automatically be converted to JPG, and still transfer over in seconds. To do this, instead of pressing the Export button, you'll want to click the arrow next to it. Then, click Export HEIC to JPG.
As we mentioned, iPhone Manager is fast. Even if you're taking photos in resolution like 4K, iPhone Manager is able to complete the export process in seconds. You don't have to have a huge time investment to complete the process like you would in iTunes or another program.
Export with encryption
If you have some sensitive photos on your iPhone that you don't want people snooping around on, you can encrypt your photos during the Export process. Before pressing the Export button, you can simply check the box that says Export with Encryption. Then, press the Export button. Files won't be saved as a JPG, but will instead be saved as a .DEARMOB. To open one, you'll have to open it with the iPhone Manager, and then de-encrypt those files under the Data Security option.
Sync computer photos to iPhone
DearMob's iPhone Manager makes it easy to send photos already on your computer to your iPhone as well. Keep in mind that you'll need to make sure your iPhone has plenty of storage space to upload the size of the photos being moved over.
On the left hand side of the screen, press the + button to create a new album. Then, name the album. From there, press the big blue Add Photos button in the main window. This will open File Explorer, and then you can choose the photos or albums that you want to add to this album. Once they have been added to your newly created album within iPhone Manager, you can press the big blue sync button in order to send them to your iPhone.
iPhone Manager is pretty fast in this regard, too. After you press that sync button, photos are sent to your iPhone in just a couple of seconds.
Videos
It's a little strange, but DearMob's iPhone Manager seems to split up photo transfers and video transfers. So you'll have to close out of the program and open it again, or head back to the Main Menu. Instead of clicking on the Photo Transfer options, you'll need to select Videos this time.
Just like Photo Transfer, DearMob's iPhone Manager separates your videos into categories, such as Home Recorded, Movies, Music Videos, Camera Roll, and so on. You can press the Export button to send all of those to your PC. Videos can be traditionally large in size, but that's still no problem for iPhone Manager. Even videos in a 4K file format can be transferred over to your computer in just a couple of seconds.
iPhone Manager has an option to optimize videos as well. This allows you to reduce the original file size without affecting the original resolution of the file. This optimization frees up storage space on your computer so that you can keep more photos and videos on your computer.
There's other tools as well -- such as the ability to convert ePub files to PDF, TXT, and even HTML formats. This tool even allows you to convert SMS to PDF so that you can easily view text messages on your computer.
Encrypt videos with iPhone Manager
Similar to Photo Transfer, you can encrypt videos with iPhone Manager as well. Before pressing the Export button, you can simply check the box that says Export with Encryption. Then, press the Export button. Your videos won't be saved in the traditional video format, but will instead be saved as a .DEARMOB. To open one, you'll have to open it with the iPhone Manager, and then de-encrypt those files under the Data Security option.
What about music?
As an added bonus, iPhone Manager wants to be your go-to iTunes replacement, so it also transfers over music files. Instead of clicking on Photo Transfer or Videos on the main menu, you can click on the Music category. With your iPhone connected, you can easily import and export music files, sync your music, add music, create playlists, and more, all from iPhone Manager!
To break it down, Export copies all of your music to your computer. Add Music allows you to upload music from your computer to iPhone Manager, and then, you can press Sync to copy all of that over to your iPhone -- including any newly created playlists you might've made!
Other bonuses
iPhone Manager comes with some other bonuses as well. For example, if you have an iPhone photo that you aren't able to delete, iPhone Manager is able to delete it once and for all. It also gives you options like the ability to export editing and original photos over to your computer as well. iPhone Manager is also able to transfer over live photos in their original file format as well. It'll let you keep the original Live Photo, as well as frame by frame selections.
Finally, iPhone Manager allows you to export photos with and without geo tag photo, also exporting the original copy to your computer as well.
Closing
As we mentioned earlier, it's fairly unfortunate that iTunes doesn't support photo transfers directly from iPhone to computer, but that's why programs like DearMob's iPhone Manager exists. Download this to your computer or Mac, and you'll be able to easily and quickly transfer photos to your computer in the way that you want. As an added bonus, you won't have to have a massive time investment to sit by iTunes and wait for backups and such to finish. iPhone Manager completes tasks in seconds.
If you still haven't picked up a copy, you can grab one here. Or, you can take part in DearMob's iPhone Manager sweepstakes, where you can enter in your email to grab a copy for free. On top of that, you'll be entered to win awesome phone accessories like the DJI OSMO Mobile 2.
Have you used iPhone Manager yet? Sound off in the comments section below!
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